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FAQs

You have questions. We have answers - here is a short list of our most frequently asked questions. Click the bars to get started.

Don't see the answer to your question? Contact us directly.

Product Information

Where can I find product specification sheets?

Easy. Just cruise on over to the product page and scroll down to “Guides & Info” on the right-hand side. Find “Spec Sheet” and click “Download File.” As a wise man once said, “Bada-bing bada-boom.”

Do you offer additional products not shown on your website?

Why, yes, we do. If you’re interested in replacement parts, that is. Give us a call at 1-888-243-9445.

How does metal halide (MH) compare to high pressure sodium (HPS)?

Aside from the fact that they sound like they'd be on the periodic table, high pressure sodium (HPS) lamps give off a soft yellow/orange light and a longer lamp life, while metal halide (MH) lamps give you a white light with a higher CRI.

Can I use a different lamp in my high-intensity discharge (HID) fixture?

If the world was perfect, then yes. But it’s not, so no. The components used in a HID fixture are power consumption-specific. So, a metal halide (MH) lamp can only be used in a fixture with an MH ballast. The good news is that our fixtures use industry-standard lamps that can pretty much be purchased anywhere.

Are product installation guides available?

Since we like to make things easy for you, we included one with each fixture. You can also find them on our website; just head to the product page and scroll down to “Guides & Info” on the right-hand side. Next to “Instruction Manual,” click “Download File.” And there you have it.

Shipping & Delivery

Where can I find product specification sheets?

Easy. Just cruise on over to the product page and scroll down to “Guides & Info” on the right-hand side. Find “Spec Sheet” and click “Download File.” As a wise man once said, “Bada-bing bada-boom.”

Do you offer additional products not shown on your website?

Why, yes, we do. If you’re interested in replacement parts, that is. Give us a call at 1-888-243-9445.

How does metal halide (MH) compare to high pressure sodium (HPS)?

Aside from the fact that they sound like they'd be on the periodic table, high pressure sodium (HPS) lamps give off a soft yellow/orange light and a longer lamp life, while metal halide (MH) lamps give you a white light with a higher CRI.

Can I use a different lamp in my high-intensity discharge (HID) fixture?

If the world was perfect, then yes. But it’s not, so no. The components used in a HID fixture are power consumption-specific. So, a metal halide (MH) lamp can only be used in a fixture with an MH ballast. The good news is that our fixtures use industry-standard lamps that can pretty much be purchased anywhere.

Are product installation guides available?

Since we like to make things easy for you, we included one with each fixture. You can also find them on our website; just head to the product page and scroll down to “Guides & Info” on the right-hand side. Next to “Instruction Manual,” click “Download File.” And there you have it.

Installation & HID Disposal

Where can I find product specification sheets?

Easy. Just cruise on over to the product page and scroll down to “Guides & Info” on the right-hand side. Find “Spec Sheet” and click “Download File.” As a wise man once said, “Bada-bing bada-boom.”

Do you offer additional products not shown on your website?

Why, yes, we do. If you’re interested in replacement parts, that is. Give us a call at 1-888-243-9445.

How does metal halide (MH) compare to high pressure sodium (HPS)?

Aside from the fact that they sound like they'd be on the periodic table, high pressure sodium (HPS) lamps give off a soft yellow/orange light and a longer lamp life, while metal halide (MH) lamps give you a white light with a higher CRI.

Can I use a different lamp in my high-intensity discharge (HID) fixture?

If the world was perfect, then yes. But it’s not, so no. The components used in a HID fixture are power consumption-specific. So, a metal halide (MH) lamp can only be used in a fixture with an MH ballast. The good news is that our fixtures use industry-standard lamps that can pretty much be purchased anywhere.

Are product installation guides available?

Since we like to make things easy for you, we included one with each fixture. You can also find them on our website; just head to the product page and scroll down to “Guides & Info” on the right-hand side. Next to “Instruction Manual,” click “Download File.” And there you have it.

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