Warranty/Returns

You don't have time to worry about lighting. Luckily, at e-conolight it's all we care about, because it's all we do. That's why we have lighting experts on staff who can answer your toughest lighting questions. Go ahead, call us at 1-888-243-9445 and quiz us on your lighting layout questions, install troubleshooting or the status of your order. Or you can click one of the links below:

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How to Order

Order online 24/7 or call us at 1-888-243-9445 (M-F, 7am-5pm CT). Para español: 1-888-243-9339.

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Tax Exempt Sales

We charge state sales tax on all orders. You can submit a tax-exempt order, but to do that, we’ll need a valid Sales and Use Tax Exemption Certificate. Send your certificate to taxcertificates@creelighting.com.

If you want to mail or fax it:

e-conolight
Attn: Accounting
1501 96th Street, Sturtevant, WI 53177

Once your certificate is reviewed and approved, we’ll remove sales tax from your grand total. After that, your order will be charged and shipped.

Still have questions? Our customer service professionals are here to help. Give ‘em a ring at 1-888-243-9445.

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Shipping & Handling

If only some of your items are in stock at the time you place your order, your entire order will be rescheduled to ship when backordered products become available, they’ll ship out to you via ground shipping service, at no additional charge.

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