Give us a ring. Or an e-mail. Your choice.

Our folks talk lighting all day, every day, because we love lighting. You might share that love, but for the moment, let’s address your issue. Follow our handy guide below, so we can get you to the right place.

When To Call Us:

- If you need to change or cancel your order - please call us as soon as possible at 1-888-243-9445. Please have your order number (or, Shipping Order (SO) number) or customer number handy. Orders that haven't been picked or shipped yet can usually be changed or cancelled. Please keep in mind: in-stock orders typically ship within one business day. We unfortunately aren’t able to change or cancel orders that are in transit.

- For any questions, concerns, order-placing, or light conversation, call us at 1-888-243-9445, Monday – Thursday: 6:30am - 5:30pm, Friday: 6:30am - 5:00pm CT.

When to Send Us An E-mail:

- To submit a Warranty Claim, request a return or replacement, please complete this form
- If you like sending e-mails instead of calling
- Request a quote
- Request a fixture schedule
- To share final product application photos
- Purchase order processing
- NET30 Terms status updates
- Requests to forward an email to a specific customer service representative

When to Fill Out the Contact Form Below:

- To submit a Warranty Claim, request a return or replacement, please complete this form
- If you like filling out contact forms instead of calling
- Questions about your order (Tip: You can check the status of your order 24/7 here)
- Pricing and availability
- Request spec sheets or installation instructions (Tip: These can be easily found on applicable product pages under "Guides & Info")
- Questions about products
- Catalog or e-mail subscription management